Privacy Policy

1. Introduction

This Privacy Policy applies to this website and describes how personal data of users is collected, used, stored and protected.

The purpose of this Policy is to explain what information may be collected when you visit or use the website and related services, how that information is processed, and what rights you have regarding your personal data.

The operator of this website acts as a data controller within the meaning of the EU General Data Protection Regulation (GDPR). Contact details can be found on this website. If you are dissatisfied with the way your data is handled, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so that we can attempt to resolve your concerns.

2. What Data We Collect

Personal data refers to any information that can be used to identify an individual. This does not include anonymised or aggregated data.

Depending on your interaction with the website, the following categories of personal data may be processed:

• Identity data: name, username, title, date of birth or similar identifiers.
• Contact data: email address, billing address, telephone number.
• Financial data: payment details and transaction information.
• Transaction data: records of purchases, subscriptions or payments.
• Technical data: IP address, browser type, device information, operating system, time zone and login data.
• Profile data: account information, preferences, feedback or survey responses.
• Usage data: information about how you use the website and services.
• Marketing data: communication preferences and consent choices.

Aggregated data may also be used for statistical or analytical purposes. Such data does not directly identify you.

The website does not intentionally collect sensitive personal data such as information about health, political opinions, religion, sexual orientation, or criminal records.

3. How We Collect Personal Data

Personal data may be collected through:

• Direct interactions: when you register, subscribe, make a purchase, contact support, or complete forms.
• Automated technologies: through cookies, server logs and similar technologies that collect technical and usage information.
• Third-party sources: analytics providers, advertising networks and tracking tools that help measure website performance and usage.

4. How We Use Personal Data

Personal data is processed only where permitted by law, including:

• To perform a contract or provide a requested service.
• To manage payments, subscriptions and customer accounts.
• To maintain, secure and improve the website and services.
• To communicate important service-related information.
• To analyse usage and improve user experience.
• To provide relevant content or marketing where permitted.

Where marketing communications are sent, you may opt out at any time using the options provided on the website.

Personal data will only be used for the purposes for which it was collected, unless a compatible purpose applies or processing is required by law.

5. Sharing Personal Data

Personal data may be shared with trusted third parties where necessary, including:

• IT, hosting and technical service providers
• Payment processors and billing partners
• Professional advisors (such as legal, accounting or audit services)
• Regulatory or governmental authorities where legally required
• Parties involved in a business transfer, merger or restructuring

All third parties are required to process personal data securely and only in accordance with applicable law and instructions.

6. International Transfers

Personal data is generally processed within the European Economic Area (EEA). Where transfers outside the EEA occur, appropriate safeguards will be implemented in accordance with applicable data protection laws.

7. Data Security

Appropriate technical and organisational measures are in place to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

Access to personal data is restricted to authorised personnel and service providers who require the information for legitimate business purposes and who are subject to confidentiality obligations.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations.

In some cases, data may be anonymised and used for statistical or research purposes for a longer period.

9. Your Rights

Under data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided on this website. Identity verification may be required before processing a request.

10. Third-Party Links

The website may contain links to external websites or services. These third parties operate independently and have their own privacy policies. We are not responsible for their data practices.

11. Cookies

This website uses cookies and similar technologies to ensure proper operation, improve functionality and analyse usage.

Cookies may include:

• Strictly necessary cookies for basic functionality
• Analytical cookies to measure traffic and performance
• Functional cookies to remember preferences
• Targeting cookies to deliver relevant content or advertising

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

12. Changes to this Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology or services. The most recent version will always be available on this page.